European Policy Centre

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Citizens still steadily in favour of government service provision practices: Third public perception survey in the Western Balkans

Public administration services are meant to be used by citizens and businesses and, as such, should be simplified as much as possible and organised in a user-friendly way. As EU membership aspirants, Western Balkan countries undergo different reform processes, and public administration reform (PAR) is one of the most challenging.

Action plan on Economic Migration 2021-2023

for the implementation of the Strategy on Economic Migration of the Republic of Serbia for the period of 2021-2027

A Game of Hide and Seek

Asset Declarations for Public Officials

Transparency across public administration reform in Serbia

An underachieved priority

Circular and return migration: What can Serbia learn from EU countries’ experiences?

In the last decades, Serbia has been facing serious demographical challenges. The low rates of natural increase in population combined with the negative net migrations caused depopulation at the state level. This trend is the strongest in rural areas and…

Public consultations and policymaking in Serbia

Form over substance

France, the Western Balkans, and the European Union

Boosting Societal Cooperation

Do new circumstances change routines?

Public administration and service delivery during the COVID-19 pandemic in the Western Balkans

What do citizens tell us about administrative services?

The second public perception survey in the Western Balkans

(Non)transparency as a mirror of (ir)responsibility

Good governance implies governance that focuses on citizens, their well-being and satisfaction. One of the main attributes of good governance is transparency in the work of institutions and the decision-making process, in order to provide the public with timely information about activities and decisions that may have an impact on everyday life.

Equalization of excise burden on strong alcoholic beverages a prerequisite for joining the EU

Five years after the explanatory and bilateral screening, Negotiating Chapter 16, which refers to taxation, has not been open for negotiations. According to the 2016 and 2017 EC reports, the key problem standing in the way of opening the chapter is the unequal excise burden on domestic and imported coffee and strong alcoholic beverages.

The Western Balkans and the COVID-19

Effects on good governance, rule of law and civil society