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More and more countries worldwide are placing the administrators in the users’ shoes and trying to understand the citizens’ journey through the service request.
Today, we will talk about public services and service delivery. Our guest is Gregor Virant, Head of SIGMA and former minister of public administration of Slovenia. SIGMA stands for Support for Improvement in Governance and Management, a joint initiative of the OECD and the European Union.
In this episode of European Talks, the podcast of the European Policy Centre (CEP Belgrade), host Milos Pavković explores the future of EU enlargement and the fight against corruption in
In this episode of #EuropeanTalks we are talking to Jeta Xharra, Country Director for Kosovo and Editor-in-Chief at BIRN., We examine the state of the Serbia–Kosovo dialogue following the 2023 Agreement and
Conversation between Milena Mihajlović Denić, Programme Director of European Policy Centre – CEP Belgrade and WeBER 3.0 Team Leader and Peter Vagi, Senior Policy Advisor at SIGMA/OECD. Western Balkan Enablers
In this episode of WeBER Talks, Miloš Đinđić sits down with Dimitar Vrglevski from North Macedonia’s Center for Change Management to discuss the public administration reform in North Macedonia. They
