Nevertheless, issues of privacy and data protection, and low public trust and user acceptance can prevent these apps from being used.
This policy brief argues that Serbia’s government needs to ensure a good understanding and respect of citizens’ concerns before proceeding with the implementation of one. Given the comprehensive EU-level discussions towards funding the best possible common solution aligned with the Union’s robust personal data protection policies, little can go wrong if Serbia follows European approaches. This can also help reaffirm the country’s pro-European orientation.