What does the performance of tasks characteristic for civil service outside of the civil service merit-based regime look like? How open, transparent and fair is the recruitment into the civil service? How effective is the protection of senior civil servants’ position from unwanted political interference?

How transparent and accessible are budgetary documents? How do governments communicate and cooperate with public about public internal financial control (PIFC)? How do supreme audit institution’s (SAI) communicate and cooperate with the public pertaining to its work? 

This policy brief tackles the transparency of two inter-related aspects of the Serbian Government’s work: decision-making at its sessions and reporting on its activities and results, including on budget spending. It reminds that insufficient transparency limits opportunity for public scrutiny, and therefore opens the door for erosion of rule of law and other democratic standards.

To see the infographic in full size, click here. Find out more about WeBER Project here.

Do Western Balkan countries have good freedom of information (FOI) laws and are they consistently applied? Find out in this WeBER Infographic!

Governments in the Western Balkans have been implementing public administration reforms (PAR) for over a decade now, with varying degrees of success. Since 2014, PAR is acknowledged as one of the fundamental areas of reform on any country’s path to EU membership and a set of principles was prepared for the accession countries to follow and comply with in this area in order to become successful EU member states.

Public administration reforms (PAR) have been implemented in the Western Balkans for over a decade now, with varying degrees of success. Since 2014, PAR is acknowledged as one of the fundamental areas of reform on any country’s path to EU membership and a set of principles was prepared for the accession countries to follow and comply with in this area in order to become successful EU member states.

The Grey Book of Public Services in Serbia is a product of the two-year project “Partnership for Public Administration Reform and Public Services in Serbia – PARtnerships“, The goal of the Grey Book is to present the most important results of conducted research and to offer a specific set of recommendations for improvement of public service delivery.

This Study was created within the project “Partnership for Public Administration Reform and Public Services in Serbia – PARtnerships”. The project has focused on the services most frequently used by citizens within three different areas: the issuance of personal documents by the police administrative service, services provided by the primary health care units (community health centres), and the services of enrolling children in pre-school institutions and primary schools within the education area.

European Policy Centre – CEP, as the National Researcher of the Independent Reporting Mechanism (IRM) under the Open Government Partnership (OGP), has made Serbia Progress Report for 2016-17 period.