Consumer Protection in Serbia
Consumer law in Serbia is the result of the legal reception of European consumer law, which has been implemented in the past ten years as part of Serbia’s legal harmonisation and EU accession processes.
Problems and obstacles in access to justice in enforcement procedure from the perspective of consumer protection
The purpose of this research is to improve the existing state of consumer protection in enforcement procedures and to provide possible models that provide a more active role for consumer organisations in this matter.
Grey Book of Public Services
The Grey Book of Public Services in Serbia is a product of the two-year project “Partnership for Public Administration Reform and Public Services in Serbia – PARtnerships“, The goal of the Grey Book is to present the most important results of conducted research and to offer a specific set of recommendations for improvement of public service delivery.
Openness and inclusiveness of public policy-making in Serbia
This Study was created within the project “Partnership for Public Administration Reform and Public Services in Serbia – PARtnerships”. The project has focused on the services most frequently used by citizens within three different areas: the issuance of personal documents by the police administrative service, services provided by the primary health care units (community health centres), and the services of enrolling children in pre-school institutions and primary schools within the education area.
Civil Society and Policy Making in the Visegrad Group Countries
It is our immense pleasure to share with you a collection of articles produced within the project Raising capacities and advocacy potential towards more substantive involvement of CSOs of V4 and WB6.
EU’s Benchmarking within Chapters 23 and 24 in Accession Negotiations with Serbia
The analysis represents the first major attempt to critically evaluate the main factors that influence the scope of EU’s power to make Serbia meet the requirements in the two chapters, in order to further advance in the EU accession process.
Serbia’s pursuit of interest in the EU
The aim of this study is to explore Serbia’s current administrative, financial and lobbying capacities at the EU level in the context of Serbian EU accession negotiation process, in order to acquire a comprehensive understanding of how Serbia is pursuing its interests in Brussels.
Towards a Smart Staff Retention Policy for the Sustainable EU Integration of Serbia
Adequate administrative capacities are one of the crucial preconditions for a successful and sustainable membership of Serbia in the EU. However, experienced employees have been increasingly leaving their public administration jobs due to inadequate work conditions.
Policymaking in the Western Balkans
EU aspirants from the Western Balkans find themselves in a lengthy and demanding process of improving their policymaking systems. Sustainable results require not only robust tools and procedures, but also the involvement of all interested parties – civil society, media, interest groups and associations – into policymaking.
Demanding Open Data in Serbia
This study deals with open data demand created by civil society organisations (CSOs) in the context of the limited supply of open data in Serbia.