• SERSER
  • Grey Book of Public Services

    The Grey Book of Public Services in Serbia is a product of the two-year project “Partnership for Public Administration Reform and Public Services in Serbia – PARtnerships“, The goal of the Grey Book is to present the most important results of conducted research and to offer a specific set of recommendations for improvement of public service delivery.

    Authors: Katarina Tadić | Milena Lazarević

    Openness and inclusiveness of public policy-making in Serbia

    This Study was created within the project “Partnership for Public Administration Reform and Public Services in Serbia – PARtnerships”. The project has focused on the services most frequently used by citizens within three different areas: the issuance of personal documents by the police administrative service, services provided by the primary health care units (community health centres), and the services of enrolling children in pre-school institutions and primary schools within the education area.

    Authors: Katarina Tadić | Milena Lazarević

    Civil Society and Policy Making in the Visegrad Group Countries

    It is our immense pleasure to share with you a collection of articles produced within the project Raising capacities and advocacy potential towards more substantive involvement of CSOs of V4 and WB6.

    Authors: TEN

    EU’s Benchmarking within Chapters 23 and 24 in Accession Negotiations with Serbia

    The analysis represents the first major attempt to critically evaluate the main factors that influence the scope of EU’s power to make Serbia meet the requirements in the two chapters, in order to further advance in the EU accession process.

    Authors: Sena Marić | Dragana Bajić

    Serbia’s pursuit of interest in the EU

    The aim of this study is to explore Serbia’s current administrative, financial and lobbying capacities at the EU level in the context of Serbian EU accession negotiation process, in order to acquire a comprehensive understanding of how Serbia is pursuing its interests in Brussels. 

    Authors: Strahinja Subotić

    Towards a Smart Staff Retention Policy for the Sustainable EU Integration of Serbia

    Adequate administrative capacities are one of the crucial preconditions for a successful and sustainable membership of Serbia in the EU. However, experienced employees have been increasingly leaving their public administration jobs due to inadequate work conditions.

    Authors: Milena Lazarević | Dragana Bajić | Katarina Kosmina

    Policymaking in the Western Balkans

    EU aspirants from the Western Balkans find themselves in a lengthy and demanding process of improving their policymaking systems. Sustainable results require not only robust tools and procedures, but also the involvement of all interested parties – civil society, media, interest groups and associations – into policymaking.

    Authors: TEN

    Demanding Open Data in Serbia

    This study deals with open data demand created by civil society organisations (CSOs) in the context of the limited supply of open data in Serbia.

    Authors: Katarina Kosmina

    Protected Areas in Vojvodina

    What is the current state of Vojvodina’s nature? How are nature protection areas regulated and financed? What are the challenges and opportunities with regard to the EU integration process?

    Authors: Stefan Šipka

    Competition Policy in Serbia

    The aim of the study is to explore the current state of competition policy in Serbia, identify and consider the key obstacles and shortcomings that hinder the full and adequate implementation of the rules of competition protection, and to make recommendations for improvement of competition policy.

    Authors: Nebojša Lazarević | Dušan Protić
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