• SERSER
  • Designing better public services in Serbia

    Serbia’s public service providers make decisions with little knowledge of people’s preferences. Designing services together with citizens will not only benefit service users, but will also help the government to learn about its own performance in service delivery.

    Authors: Dragana Bajić

    Income inequality, economic development, and the EU accession process: towards a better future for all

    Inequality is often considered a social issue even when it is clearly more than that; it, in fact, has severe economic consequences for greater society.

    Authors: Miloš Janjić

    The Senior Civil Service System in Serbia

    This stand-alone policy brief deals with lack of real progress in professionalisation and depoliticisation of senior civil service in Serbia.

    Authors: Vladmir Mihajlović

    EU Sentiments of Serbia’s Citizens

    This policy brief aims to uncover the motivating factors for EU membership support in Serbia by employing advanced statistical methods. Based on the results, it develops a set of recommendations for a communication strategy and initiatives aimed at boosting citizens’ support for EU membership.

    Authors: Dušan Pjevović | Strahinja Subotić

    Serbia’s EU accession negotiations on Chapter 32

    Serbia started off accession negotiation talks with the EU on the Chapter 32 – Financial control in 2015, but after more than three years it is difficult to assess the country’s progress since there is hardly any public communication on developments in this chapter.

    Authors: Miloš Đinđić

    Lack of government transparency in Serbia

    This policy brief tackles the transparency of two inter-related aspects of the Serbian Government’s work: decision-making at its sessions and reporting on its activities and results, including on budget spending. It reminds that insufficient transparency limits opportunity for public scrutiny, and therefore opens the door for erosion of rule of law and other democratic standards.

    Authors: Miloš Đinđić | Milena Lazarević

    Coping with the EU decision-making

    High-quality standards in the development and coordination of public policy are always relevant in a domestic context but even more so in the framework of EU accession.

    Authors: Milena Lazarević | Corina Stratulat

    Evidence-based and inclusive policymaking in the Western Balkans

    The space for civil society contribution has been gradually shrinking across the Western Balkans, making it harder for civil society organisations to actively take part in the policymaking process in their home countries.

    Authors: Sena Marić | Strahinja Subotić

    Gender Issues in the Western Balkans

    This brief has been prepared as one of the proposals by civil society from the Western Balkans for Western Balkans Summit in London in July 2018.

    Authors: Milena Lazarević | Katarina Tadić

    Openness and inclusiveness of public policy-making in Serbia

    Management of the public policy system is one of the key reform areas within the Public Administration Reform (PAR)1 framework in Serbia, along with the public service delivery system. On the other hand, the participatory and evidence-based process of public policy making not only increases transparency and accountability, but also positively influences the public policy outcomes, that is, improves the quality of public services.

    Authors: Katarina Tadić | Milena Lazarević
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