Designing better public services in Serbia
Serbia’s public service providers make decisions with little knowledge of people’s preferences. Designing services together with citizens will not only benefit service users, but will also help the government to learn about its own performance in service delivery.
Income inequality, economic development, and the EU accession process: towards a better future for all
Inequality is often considered a social issue even when it is clearly more than that; it, in fact, has severe economic consequences for greater society.
The Senior Civil Service System in Serbia
This stand-alone policy brief deals with lack of real progress in professionalisation and depoliticisation of senior civil service in Serbia.
EU Sentiments of Serbia’s Citizens
This policy brief aims to uncover the motivating factors for EU membership support in Serbia by employing advanced statistical methods. Based on the results, it develops a set of recommendations for a communication strategy and initiatives aimed at boosting citizens’ support for EU membership.
Serbia’s EU accession negotiations on Chapter 32
Serbia started off accession negotiation talks with the EU on the Chapter 32 – Financial control in 2015, but after more than three years it is difficult to assess the country’s progress since there is hardly any public communication on developments in this chapter.
Lack of government transparency in Serbia
This policy brief tackles the transparency of two inter-related aspects of the Serbian Government’s work: decision-making at its sessions and reporting on its activities and results, including on budget spending. It reminds that insufficient transparency limits opportunity for public scrutiny, and therefore opens the door for erosion of rule of law and other democratic standards.
Coping with the EU decision-making
High-quality standards in the development and coordination of public policy are always relevant in a domestic context but even more so in the framework of EU accession.
Evidence-based and inclusive policymaking in the Western Balkans
The space for civil society contribution has been gradually shrinking across the Western Balkans, making it harder for civil society organisations to actively take part in the policymaking process in their home countries.
Gender Issues in the Western Balkans
This brief has been prepared as one of the proposals by civil society from the Western Balkans for Western Balkans Summit in London in July 2018.
Openness and inclusiveness of public policy-making in Serbia
Management of the public policy system is one of the key reform areas within the Public Administration Reform (PAR)1 framework in Serbia, along with the public service delivery system. On the other hand, the participatory and evidence-based process of public policy making not only increases transparency and accountability, but also positively influences the public policy outcomes, that is, improves the quality of public services.