• SERSER
  • Access to justice in enforcement proceedings – building a model through consumer protection lens

    Since December 2018, European Policy Centre (CEP) has been implementing the project “Access to justice in enforcement proceedings – building a model through consumer protection lens’’.

    The overall goal of this project is to support judicial reform and increase judicial efficiency in Serbia through improving accountability and transparency of public enforcement officers. CEP is the implementing party, while People’s Parliament from Leskovac is a project partner and will be involved in the delivery of activities at the local level.

    Although the functioning of public enforcement institute is relatively new in Serbia, and its benefits are yet to be evaluated, several issues have already been identified in their daily operation, especially in terms of their relations with citizens, i.e. parties in the enforcement procedures. Citizens are not adequately informed on the rights and obligations they have in the enforcement process, while the public enforcement officers sometimes act without transparency and disproportionately. Therefore, the expected results of the implementation of this project are:

    • Identification of problems and obstacles to the effective involvement of consumer protection and other civil society organizations in monitoring the work of public enforcement officers.
    • Developing and piloting a model for involvement of civil society organisations as an independent mechanism for monitoring the work of public enforcement officers.
    • Rising awareness of the main stakeholders and the general public about the importance of civil society organisations involvement in monitoring the work of public enforcement officers.

    The project is financially supported through the grant provided by USAID technical assistance project “Rule of Law” which promote the strategic advancement of Serbia’s judicial reform process, increase judicial efficiency, promote access to justice through non-judicial services (public enforcement officers), and build capacity of institutions in the judiciary outside of the court system.

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