The PAR Monitor 2019/2020 is the result of monitoring work performed in 2020 by the members of the Think for Europe Network, and it represents a compilation report of key findings from across the Western Balkans in the six areas of PAR defined by the Principles of Public Administration (SIGMA principles). As the second systematic PAR monitoring done in the region by civil society, this report offers not only comparisons between Western Balkan (WB) administrations, but also comparison with the baseline PAR Monitor findings of the
2017/2018 monitoring cycle.

PAR Monitor reports are based on a comprehensive methodological framework designed by the WeBER research team that combines quantitative and qualitative sources of evidence. With the SIGMA principles as the building blocks of monitoring work, PAR Monitor reports are complementary to similar work by SIGMA/OECD and the European Commission, differing in that they offer citizen and civil society perspectives on these principles.
Together with this comparative regional report, the PAR Monitor package consists of six national reports, each including findings on a total of 23 compound indicators to monitor a selection of SIGMA Principles.

In line with the mission of the WeBER initiative, these monitoring exercises are driven by the necessity to strengthen domestic, bottom-up pressure for PAR from civil society in the region, especially from the view of keeping demand for this reform ongoing in the event of the loosening of the EU’s conditionality which may come with membership in the Union. All findings from this report and from the baseline PAR Monitor 2017/2018 can be accessed and compared on the Regional PAR Scoreboard at www.par-monitor.org.www.par-monitor.org

Članak Western Balkan PAR Monitor 2019/2020 se pojavljuje prvo na Centar za evropske politike.

Izbijanje pandemije COVID19 nije značajno izmenilo navike građana zemalja regiona Zapadnog Balkana kada je u pitanju upotreba elektronskih usluga, pokazali su rezultati istraživanja stavova građana.

Relevantnost e-usluga, odnosno, njihov kvalitet i dostupnost građanima je naročito dobio na značaju u periodu kada je pandemija bila na vrhuncu, jer je fizički kontakt sa upravom i odlazak na šaltere sveden na minimum. Međutim, rezultati istraživanja koje je predvodio Centar za evropske politike (CEP) pokazalo je da pandemija nije uticala na to da građani u našem regionu češće počnu da koriste e-usluge. Istraživanje je sprovedeno od 1. do 15. maja 2020. na uzorku od 6085 građana u okviru regionalne WeBER2.0 inicijative. 

Izveštaj je dostupan samo na engleskom jeziku.

Članak Da li nove okolnosti menjanju ustaljene navike? se pojavljuje prvo na Centar za evropske politike.